IT Field Technician - L1 and L2 level - Mikulov
Popis
We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation.
Currently looking for L1 and L2 IT technicians for our international environment. We welcome both graduates after school with a technical background, as well as more experienced technicians.
We offer relatively flexible working hours, but you need to be onsite in the office. We offer the locations - Mikulov
L1 role overview:
- Supports the Corporate IT Business community, providing first level support for End user
- Desktop and IT Site support issues. Receives, assesses, troubleshoots, and escalates support incidents a requests.
L2 role overview:
- Supports the Corporate IT Business community, providing second level support for End user desktop and IT Site support issues
- Assists management team with day-to-day operations of the group
- Receives, assesses, troubleshoots, and escalates support incidents a requests
Požadujeme
Skills L1:
- a. Skilled in hardware, software and/or operating systems environment
- b. Knowledge of appropriate networks, products and protocols
- c. Troubleshooting skills
- d. Customer Service skill
Skills L2:
- a. Skilled in hardware, software and/or operating systems environment
- b. Strong mentoring/Coaching skills
- c. Knowledge of appropriate networks, products and protocols
- d. Troubleshooting skills
- e. Customer Service skill
- f. MAC a linux OS knowledge recommended but not mandatory
Nabízíme
- Long-term cooperation on the full time employment relationship or IČO (business license)
- International environment with comprehensive training
- Possibility of career growth
- Attractive financial evaluation
- Use of foreign languages on a daily basis
- Location Mikulov
Informace o pozici
Kontaktní osoba: Michaela Kotýnková
