Technical Support Engineer
Popis
Come join one of the largest software companies that is a leader in the software market. We are currently hiring for the position of Technical Support Engineer.
Are you interested in joining a multinational team with multifaceted and meaningful work? Do you want to learn something new every day while helping the world run better?
Don't hesitate and apply now!
- Adhere to KPIs, especially responsiveness SLAs and productivity goals and ensure that emergency situations or business critical issues are resolved
- Create Knowledge Base Articles and Wiki documents
- Create Code Corrections, collaborate with Product Area Leads and Engineering team
- Provide solutions to complex technical issues impacting customers’ business processes and their ability to conduct commerce
Požadujeme
- Advanced English
- A bachelor’s degree preferable in Information Technology/Computer Science area
- Experience in product Support, Software Development, IT, or Quality Assurance
- Technical acumen and understanding of SQL, Java, Java Script, or other programming language, Splunk, LLM
Nabízíme
- 5 weeks of holiday and 6 sick days
- Cafeteria budget
- Meal vouchers
- Multisport card
- Annual bonus
- Flexible working hours and the option to work from home
- Home office allowance
Informace o pozici
Kontaktní osoba: Vlada Kyrychenko
